How might a design help mothers or future mothers be more informed about Eticur?
An earbud-integrated app gives users health quests. Information about Eticur is integrated into these quests to prepare the user for using the umbilical cord storage services. By the time quests are completed, users will also learn new information about Eticur. Throughout assignment 2 of GRAP2964 - Design Discipline Skills - User Experience, I have continued to experience the in-depth development of designing for users, especially the testing phase. The assignment taught me how to arrange test sessions. Formal invitations, test locations, test duration, and task scenarios are all essential aspects of a successful test. Before tests, it’s essential to ensure that the user understands the scenario and the nature of a prototype and to not interfere with instructions or answer their questions. Letting users think for themselves would produce accurate test results and feedback. It’s hard to effectively take in feedback from users without being offended and letting one’s ego take over critical thinking. Not all feedback from the users can be implemented but everything they say comes from somewhere and should be taken into consideration. Minor inconveniences might not be obvious to a designer so user feedback is beyond valuable. This has made me understand that human-centred design is for the users, not for the designer. Making something look good is much easier than making it feel intuitive to use. Going forward, user testing would be another valuable method to help me design better.
